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School Year: 2022-2023
Location: Headquarters-Rio Grande Valley
Region: Headquarters - Rio Grande Valley, TX
Job Type: Full-Time
Role Mission: The Asset Management Specialist is responsible for maintaining accurate inventory records. This role is heavily focused on directly maintaining district-wide technology inventory counts for student and staff devices. The Asset Management Specialist is also responsible for providing training for the campus personnel that would be using Asset Panda, communicate with all inventory stakeholders, and create reports that provide visibility of campus counts.
What You’ll Do – Accountabilities:
Meet HelpDesk ticket expectations (95% HelpDesk tickets completed within 48hrs/ 40% tickets completed remotely) and improve individualized client support by receiving feedback through helpdesk surveys and focus groups (80% user satisfaction rating from each school).
100% Accuracy of Inventory & System Management and 97.5% of the inventory is maintained at the campus. (Computers, Mi-Fis, Mobility)
Maintain Campus IT equipment and have 100% campus equipment ready 2 wks. Prior to the first day of school (Computers, Mobility)
We look for Team and Family who embody the following values and characteristics:
What You Bring -- Competencies:
What We Offer
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, com‐muter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible. It is recommended that you include a cover letter in your application addressing why you are interested in IDEA and how your experience has prepared you for this position.