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Assistant Superintendent of Authorizer Relations & Pupil Services (Immediate Opening)

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School Year: 2022-2023
Location: Austin Regional Office
Region: Greater Austin, TX
Category: Headquarters
Job Type: Full-Time


Assistant Superintendent of Authorizer Relations & Pupil Services



Position overview:

The Assistant Superintendent of Authorizer Relations & Pupil Services ensures IDEA Public Schools remains in good standing with its authorizers and oversees school discipline, internal legal counsel, and Title IX student related cases. This Assistant Superintendent role is an immediate and full-time position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.



  1. 100% of Title IX student investigations completed within timeline expectations according to federal/state law and/or IDEA policy within Texas, Florida, Ohio and Louisiana
  • Oversees the intake and assessment of incoming complaints of discrimination, harassment, and misconduct based on protected identity, including complaints of sexual misconduct raised through TEA, EEOC, OCR, IDEA’s Lighthouse, HR Hotline and email reporting systems.
  • Reviews final analysis of all complaint reports provided by Investigation Clerk
  • Reviews effective investigative plan provided by Investigation Clerk
  • Ensures completion of thorough and impartial investigations comprising background research, investigative interviews, and debrief meetings in partnership with HR partners, operations, legal, and other stakeholders.
  • Delegates to trained HR team members any appropriate investigations based upon Investigator capacity, region of origin, and conflict of interest.
  1. Case manages 100% of Title IX student investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports.
  • Articulates issues to the organization in the form of findings and conclusions, so that long-term solutions can be developed and applied.
  • Oversees data and tracking of all complaints driven by Investigations Clerk, including those investigated and those not.
  • Establishes timely communication with all parties, including those with a need to know in order to recommend/make appropriate and timely decisions.
  • Recommends action to the MD of HR, manager and/or Executive Leadership.

  1. Ensures investigation Standard Operating Procedure (SOP), student policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance.
  • Knowledgeably interprets federal and state equal opportunity and non-discrimination laws, regulations, and guidance applicable to institutions of higher education, including Title VI, Title VII, Title IX, Educational Codes for the states IDEA operates within, Section 504 of the Rehabilitation Act, and ADA and other related laws and policies.
  • Develops a wide variety of written materials in both manual and electronic formats (e.g., compliance reports, forms, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
  • Knows and understands all applicable legal and policy requirements pertaining to conducting investigations.
  • Informs the Investigation documentation, tools and SOP for the organization.

  1. 100% of school, region, and organization leadership trained in prevention, effective student Title IX investigations, and legal compliance.
  • Works in conjunction with campus and community partners to offer training and educational programming aimed at preventing and addressing discrimination, harassment, and misconduct based on protected identity, including sexual misconduct under Title IX.
  • Develops a wide variety of trainings for the purpose of expanding deputy investigators, and ensure leadership operates within compliance for all policy & procedures.
  • Trains, coaches, and mentors leaders and HR team members on investigation best practices.

  1. Operates with people -centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders.
  • Uses a high degree of empathy balanced against an ability to provide direct feedback, handle sensitive and confidential information, and navigate through difficult and uncomfortable situations.
  • Provides supportive and protective measures, guidance, and assistance to complainants and respondents.
  • Assists as needed with accommodations due to disability, religious practices, and pregnancy.
  • Easily develops trust and rapport and influences partners and business leaders.
  1. All IDEA entities meet and appropriately respond to 100% of authorizer reporting deadlines. 
  • Develop robust understanding and expertise of Texas Education Agency requirements for reporting and submissions  
  • Manage internal calendars to support teams with meeting submission requirements 
  • Partner with departments like Internal Audit and legal to review submissions on behalf of Superintendent prior to submission 
  • Ensure IDEA remains in good standing with authorizer by mitigating risk on front end of submissions 
  • Responsible for campus and district improvement plans reported to Texas Education Agency


  1. Manage a legal team to support general daily operating practices to meet compliance, efficiency, and organizational needs.  
    • Identify internal operating mechanisms, partners, and creating procedures and protocols for engagement
    • Act as first round of legal feedback prior to engaging external counsel in areas of general school operations
    • Partner with teams to ensure regions have the internal and external legal guidance necessary based on geographical and entity needs
    • Ensure IDEA remains in good standing with authorizers across all entities by partnering with executive directors, advancement team, operations team 
    • IDEA’s internal stakeholders will have the tools to understand regulatory and compliance requirements in various entities, equipping leaders for growth related decisions; markedly through supporting other teams in execution

  2. Oversee implementation and execution of policy and new regulatory/legislative impact.  
  •        Oversees and manages the updates of IDEA’s student handbooks in Texas, Ohio, Florida and  Louisiana; applies any new regulatory/legislative impact
  •        Partner with VP of Policy and Advocacy and Texas Executive Directors to understand legislative session, attend meetings on behalf of IDEA and its affiliates, to manage impact and create project plans for implementation of new policy, as required  
  •        Submit comments on behalf of IDEA regarding rule changes, with legal support  
  •        Provide knowledge and support to teams in implementing plans, as necessary  
  •        Identify external trainings for teams to attend regarding regulatory changes  
  •        Ensure project plans exist for implementing required changes  
  •        Hold others accountable to implementation plans, reporting to Vice Presidents and Chiefs as needed  


  1. Live Values of IDEA 
  •        Believes and is committed to our mission: that all students are capable of getting to and through college
  •        Is driven by outcomes and results, and wants to be held accountable for them
  •        Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
  •        Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
  •        Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  •        Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
  •        Embodies IDEA’s core values


Required experience:

  • Education: Bachelor’s degree from an accredited college or university
  • Experience:
    • 5 years in school law and TEA requirements
    • 5 years in working with student investigations

Preferred Qualifications

  • Background and/or management of legal affairs



  • Extensive knowledge of policy, compliance/legal issues, and PEIMS
  • Extensive knowledge of project development, management, and evaluation
  • Knowledge and experience in student services, discipline, and crisis management
  • Exemplary skills in developing and writing grant proposals
  • Extensive knowledge and skills related to collaboration with outside governmental
  • entities, agencies, and organizations
  • Mediation skills


Compensation & Benefits:


Salaries for people entering this role typically fall between $148,000 and $189,347 commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment. 


Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package. You can find more information about our benefits here.


* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.




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