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Director of HR Investigations (Immediate Opening)

School Year: 2022-2023
Location: Austin Regional Office
Region: Greater Austin, TX
Category: Headquarters
Job Type: Full-Time


Position overview:

The DOI is responsible for conducting investigations of alleged employee misconduct and managing the most complex and sensitive HR related cases within IDEA, including unlawful discrimination and harassment, company policy violations, and other employee relations matters. The DOI works collaboratively to deliver efficient and systematic resolution to investigations, coordinates and interprets board policy and administrative procedures, and serves as a resource to district administrators regarding various employee discipline issues. The DOI will also serve as IDEA’s Title IX Coordinator for employee matters and manage 2 Investigators and a Title IX Clerk.


This is a full-time position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Approximately 50% of the duties of this role may be performed remotely. Travel may be required to provide support across IDEA's various regions, including in multiple states, without much advanced notice. Training and team meetings may also require local and out-of-state travel.


Compensation & Benefits:

Salaries for this role fall between $82,000 and $100,900, commensurate with relevant experience and qualifications. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.


Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package. You can find more information about our benefits at


* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.


In this role you will:

  • Complete intake and assessment of employee complaints of discrimination, harassment, and misconduct based on protected identity, including complaints of sexual misconduct
  • Review and analyze all interviews, documents, and evidence collected and submit completed investigation reports, with supporting documentation, to the appropriate personnel
  • Establish timely communication with all parties, including those with a need to know in order to recommend/make appropriate and timely decisions


Required experience:

  • Bachelor's degree from an accredited college or university required; master’s degree preferred
  • Minimum 5 years of demonstrated experience in investigating Title IX complaints, incidents, or grievance investigation and resolution
  • Minimum 10 years of full-time professional experience in investigations, employee relations, HR, or a related field
  • SHRM Investigator certification preferred, or ability to obtain it within 6 months of hire
  • Fluency in Spanish preferred
  • Demonstrated commitment and ability to meet the needs of a diverse population with a focus on equity and inclusivity
  • Ability to maintain confidentiality, discretion, professionalism, and integrity
  • Strong listening, interviewing, investigation, and problem-solving skills
  • Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail
  • Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved
  • Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
  • Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports
  • Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen



100% of investigations completed with timely and thorough responsiveness in accordance with IDEA's commitment to swiftly resolve all claims of prohibited discrimination under Title IX, including harassment, against any student or employee on the basis of sex

  • Conducts high-profile investigations of alleged employee misconduct, discrimination, and harassment, including complaints of sexual misconduct raised through TEA, EEOC, OCR, IDEA’s whistleblower/fraud report hotline, and other reporting systems by planning, scheduling, and conducting interviews with complainants, witnesses, alleged perpetrators, and other involved parties, including forensic interviews of child victims, and witnesses.
  • Coordinates with campus administrators on misconduct investigations at the campus level. Provides guidance to administrators on investigations, reviews and approves submitted campus investigations, and monitors compliance with federal and state regulations and with board policy.
  • Responds to subpoena requests and provides evidence and testifies under oath in judicial and school district administrative hearings with regards to misconduct of school district personnel.
  • Reviews and analyzes all interviews, documents, and evidence by reading the interview transcripts, statements, examines all documents and evidence, and determines the nature and relationship of the interviews, documents and evidence as they pertain to the allegations. Assists, cooperates, and exchanges information with the city Police Department and other law enforcement agencies, Risk Management, and Children’s Protective Services (CPS) while conducting investigations involving students and school district employees. In addition, provides daily assistance to CPS, law enforcement agencies, and prosecutors in locating child victims, witnesses, and perpetrators to criminal complainants.
  • Prepares effective investigative plans. Collects and analyzes witness statements and documentary evidence and makes credibility determinations. Prepares thoughtful and thorough investigative reports and recommendations for corrective action.
  • Conducts thorough and impartial investigations comprising background research, investigative interviews, and debrief meetings in partnership with HR partners, operations, legal, and other stakeholders.
  • Delegates to trained HR team members any appropriate investigations based upon Investigator capacity, region of origin, and conflict of interest.
  • Provides referrals and resources to complaining and responding parties.

Case manages 100% of investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports

  • Articulates issues to the organization in the form of findings and conclusions, so that long-term solutions can be developed and applied.
  • Manages data and tracking of all complaints, including those investigated and those not.
  • Establishes timely communication with all parties, including those with a need to know in order to recommend/make appropriate and timely decisions.
  • Prepares high quality written reports of the investigation which provide a clear and logical account of the allegations, investigative work performed, and key findings.
  • Recommends action to the VP of HR, manager, and/or IDEA’s executive leadership.

Ensures investigation Standard Operating Procedure (SOP), policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance and VP of HR

  • Knowledgeably interprets federal and state equal opportunity and non-discrimination laws, regulations, and guidance applicable to institutions of higher education, including Title VI, Title VII, Title IX, Educational Codes for the states IDEA operates within, Section 504 of the Rehabilitation Act, Americans with Disabilities Act, and other related laws and policies.
  • Develops a wide variety of written materials in both manual and electronic formats (e.g., compliance reports, forms, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
  • Knows and understands all applicable legal and policy requirements pertaining to conducting investigations.
  • Informs the Investigation documentation, tools and SOP for the organization.

100% of HR team and school, region, and organization leadership trained in prevention, effective investigations, and legal compliance

  • Works in conjunction with campus and community partners to offer training and educational programming aimed at preventing and addressing discrimination, harassment, and misconduct based on protected identity, including sexual misconduct under Title IX.
  • Administers investigation training to principals.
  • Develops a wide variety of trainings for the purpose of expanding deputy investigators, and ensure leadership operates within compliance for all policy & procedures.
  • Trains, coaches, and mentors leaders and HR team members on investigation best practices.

Operates with people-centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders

  • Uses a high degree of empathy balanced against an ability to provide direct feedback, handle sensitive and confidential information, and navigate through difficult and uncomfortable situations.
  • Provides supportive and protective measures, guidance, and assistance to complainants and respondents.
  • Assists as needed with accommodations due to disability, religious practices, and pregnancy.
  • Easily develops trust and rapport and influences partners and business leaders.


Diversity, Equity and Inclusion

At IDEA we recognize that racism, bias, and privilege exist in society. We are committed to an organizational culture that promotes awareness and inclusivity for our students and staff, and supports their path to positively impact our broader society. We are committed to recognizing the impact of racism and privilege, and commit as an organization to have equitable practices, policies, and structures. Visit to learn about IDEA’s Diversity, Equity and Inclusion Anti-Racist and Anti-Bias commitment.


Learn more about IDEA


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