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Title IX Investigator - Students

School Year: 2022-2023
Location: Remote
Region: Greater Austin, TX
Category: Headquarters
Job Type: Full-Time


Position overview: 

The Title IX Investigator is responsible for investigating and managing the most complex and sensitive Title IX related cases within IDEA, including unlawful discrimination and harassment, company policy violations, and other student Title IX matters. The Investigator works collaboratively to deliver efficient and systematic resolution to investigations and serve as the in-house expert on investigation procedure and documentation. The role is expected to work effectively across geographical and cultural boundaries with an ability to discern systemic issues revealed during the investigative process. Additionally, this role will work as part of a team to develop and deliver trainings resulting in the prompt, impartial, and thorough investigation of allegations. 

This is a full-time (remote/on-site) position based in (Texas) with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate 


Compensation & Benefits:  

Salaries for people entering this role typically start between $57,000 and $68,000, commensurate with relevant qualifications and experience. This role is also eligible for a performance bonus based on individual and organization goal attainment. 

Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package. You can find more information about our benefits at 


* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable. 


In this role you will: 

100% of investigations completed within timeline expectations according to federal/state law and/or IDEA policy. 

  • Completes intake and assessment of incoming complaints of discrimination, harassment, and misconduct based on protected identity, including complaints of sexual misconduct raised through TEA, EEOC, OCR, IDEA’s Lighthouse, HR Hotline and email reporting systems. 
  • Performs initial analysis of all complaints; partners with other team members to determine strategy; prepares written investigative reports by reviewing, summarizing, and evaluating relevant information collected during investigations; prepares and maintains logs, completed reports, and other documentation; provides information to management as appropriate. 
  • Prepares effective investigative plans. Collects and analyzes witness statements and documentary evidence and makes credibility determinations. Prepares thoughtful and thorough investigative reports and recommendations for corrective action. 
  • Conducts thorough and impartial investigations comprising background research, investigative interviews, and debrief meetings in partnership with HR partners, operations, legal, and other stakeholders. 
  • Delegates to trained HR team members any appropriate investigations based upon Investigator capacity, region of origin, and conflict of interest. 
  • Provides referrals and resources to complaining and responding parties. 

Case manages 100% of investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports. 

  • Articulates issues to the organization in the form of findings and conclusions, so that long-term solutions can be developed and applied. 
  • Manages data and tracking of all complaints, including those investigated and those not. 
  • Establishes timely communication with all parties, including those with a need to know in order to recommend/make appropriate and timely decisions. 
  • Prepares high quality written reports of the investigation which provide a clear and logical account of the allegations, investigative work performed, and key findings. 
  • Recommends action to the MD of HR, manager and/or Executive Leadership. 

Ensures investigation Standard Operating Procedure (SOP), policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance. 

  • Knowledgeably interprets federal and state equal opportunity and non-discrimination laws, regulations, and guidance applicable to institutions of higher education, including Title VI, Title VII, Title IX, Educational Codes for the states IDEA operates within, Section 504 of the Rehabilitation Act, and ADA and other related laws and policies. 
  • Develops a wide variety of written materials in both manual and electronic formats (e.g., compliance reports, forms, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information. 
  • Knows and understands all applicable legal and policy requirements pertaining to conducting investigations. 
  • Informs the Investigation documentation, tools and SOP for the organization. 

100% of school principals, regional leadership (EDs and VPs), and organization leadership trained in Title IX process and legal compliance 


  • Works in conjunction with campus and community partners to offer training and educational programming aimed at preventing and addressing discrimination, harassment, and misconduct based on protected identity, including sexual misconduct under Title IX. 
  • Develops a wide variety of trainings for the purpose of expanding deputy investigators, and ensure leadership operates within compliance for all policy & procedures. 
  • Trains, coaches, and mentors leaders and HR team members on investigation best practices. 

Operates with people-centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders. 

  • Uses a high degree of empathy balanced against an ability to provide direct feedback, handle sensitive and confidential information, and navigate through difficult and uncomfortable situations. 
  • Provides supportive and protective measures, guidance, and assistance to complainants and respondents. 
  • Assists as needed with accommodations due to disability, religious practices, and pregnancy. 
  • Easily develops trust and rapport and influences partners and business leaders. 


Required experience: 

  • Bachelor's Degree from an accredited college or university 
  • Minimum 5 years of experience in Compliance, HR Compliance and /or HR Leadership - with previous experience in investigations. Experience working with student investigations strongly preferred. 
  • SHRM Investigator certification required, or ability to obtain it within 6 months of hire 
  • Fluency in Spanish preferred 
  • Travel 25% of the time, as required 




  • 100% of investigations completed within timeline expectations according to federal/state law and/or IDEA policy. 
  • Provide excellent customer service to leaders and staff, with a minimum of 95% satisfaction rate. 
  • 100% compliance supporting timely and thorough responsiveness in IDEA's commitment to swiftly resolve all claims of prohibited harassment under Title IX 
  • 100% of school principals, regional leadership (EDs and VPs), and organization leadership trained in Title IX process and legal compliance 
  • Ensures  100% of resources are up to date and legally compliant, in coordination with Title IX Coordinator and Investigations Clerk

 Diversity, Equity and Inclusion 

At IDEA we recognize that racism, bias, and privilege exist in society. We are committed to an organizational culture that promotes awareness and inclusivity for our students and staff, and supports their path to positively impact our broader society. We are committed to recognizing the impact of racism and privilege, and commit as an organization to have equitable practices, policies, and structures.  Visit to learn about IDEA’s Diversity, Equity and Inclusion Anti-Racist and Anti-Bias commitment. 


Learn more about IDEA 

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