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IT Project Manager (24-25)

School Year: 2024-2025
Location: Headquarters-Rio Grande Valley
Region: Headquarters - Rio Grande Valley, TX
Category: Headquarters
Job Type: Full-Time



IT Project Manager

Technical PMO


Role Mission:

This position will lead projects for our Information Systems and IT Systems teams of engineers, system administrators and software developers. They will be responsible for all aspects of project delivery—ensuring we achieve the quality, schedule, and cost commitment of projects.


This position will manage a portfolio of technical projects with varied degrees of complexity and scope to achieve strategic business goals and operational objectives. They will serve as the primary interface to customers for projects. They will use established project management disciplines and processes for managing scope, resources, schedule, risks, issues, and change management. They will drive creative alternatives to project challenges, partner with others to drive standardization across the portfolio of projects and collaborate with key stakeholders to ensure project objectives are met.


Location: This is a full-time remote position based in Texas with preference given to candidates who live in Austin, El Paso, Fort Worth, Houston, Rio Grande Valley, San Antonio, or who are willing to relocate.


Travel Expectations: This role may require up to 15% travel.




What You’ll Do – Accountabilities


Essential Duties:

·           Manage a portfolio of technical systems projects and effectively monitor and manage risks, issues, and changes in partnership and alignment with customer expectations, IDEA staff, and established standards.

·           Lead, plan, direct, and coordinate activities for complex work efforts to accomplish goals and objectives within the prescribed timeframe and budget.

·           Manage and execute multiple technical project deliverables to control scope.

·           Create and manage project plans related to schedule, budget, scope, and resources.

·           Establish overall project governance, communication with impacted stakeholders and project communication and change management plans.

·           Understand each project's critical path activities and proactively manage those to project's benefit.

·           Ensure sound technical engineering is incorporated in project plans by working with system administrators and engineers.

·           Assist with implementation of Project Management Office (PMO) frameworks and best practices across projects.

What You Bring – Competencies


Knowledge & Skills:

·           Senior practitioner knowledge of project management, infrastructure engineering, and system implementation lifecycles.

·           Senior practitioner knowledge of one or more project methodologies (PMBoK, PRINCE2, Lean, Six Sigma, etc.)

·           Strong communication skills and ability to align project management best practices and reporting with strategic goals.

·           Excellent time management and organizational skills and experience establishing guidelines in these areas for others.

·           Ability to stay calm and positive, while also being driven by a sense of urgency.

·           Able to navigate conflicting requirements and opinions to drive decision-making.

·           Experience working in a high-level collaborative environment and promoting a teamwork mentality.

·           Highly analytical, quickly able to understand the technical landscape and inter-dependencies.

·           Able to map technology to business process and vice versa.

·           Experience in high-growth, fast-paced, mission critical environments

·           Process-oriented approach with a customer-centric and empathetic attitude

·           Ability to work independently and take initiative, set priorities, and see projects through completion. Ability to meet deadlines and respond to changing priorities.

·           Strong customer service, business partnership, customer service mindset, and can-do attitude

·           Excellent problem-solving skills, with a high level of attention to detail, ability to think critically.

·           Ability to research, analyze, report, and make sound judgments and work on complex problems in which analysis of situations or data requires in-depth evaluation

·           Ability to work in multiple tasks and projects simultaneously. Ability to work extended workdays to support business needs.

·           Ability to remain calm and perform under immense pressure or tight deadlines

·           Ability to learn software, application, system, and processes with ease and speed, fast learner



  • Education
    • Bachelor’s degree from four-year college or university in Project Management, Business Management, or Business Administration preferred.
  • Certifications
    • Professional Project Management Certification from an accredited institution such as CompTIA Project+ or CAPM (PMP or PRINCE2 Practitioner preferred)
    • CompTIA Network+ preferred
    • CompTIA Security+ preferred
    • ITIL 4 Foundation (Specialist preferred)
  • Years of experience
    • 3+ years of IT Project Management experience leading multiple, large-scale, cross-functional technical projects in a complex environment
    • 3+ years of experience using PPM and CWM tools to manage a project portfolio (Asana, Microsoft Project Online,, Quickbase, Smartsheet, Wrike, etc.)
    • Proven experience leading delivery of complex engineering and technical implementation projects using both agile and waterfall project delivery.
  • Required technology
    • High familiarity with Microsoft 365, database systems, etc.
  • Preferred experience
    • Experience in the project management oversight of the software development life-cycle, helping companies through all phases of an implementation.
    • Extensive work experience in managing vendors, their work allocation, and delivery.
    • Experience with information security, privacy and retention standards and regulations like FISMA, NIST, FERPA, HIPAA.
    • Experience with virtual servers and cloud-hosted solutions (VMware preferred).


What We Offer:


Compensation & Benefits:

Salaries for people entering this role typically fall between $74,700 and $87,100, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at


* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.



Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.



Learn more about IDEA

At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family membersLearn more about our Commitment to Core Values here:





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